ביבליוגרפיה

231 קלקלת יחסים . 13 - 1 : ) 1 ( Child Psychiatry,17 Van Dyne, Linn and LePine, Jeffrey A . ( 1998 ) . " Helping and Voice Extra - Role Behaviors : Evidence of Construct and Predictive Validity" . Academy of Management Journal 41 : 108 - 119 . Van Jaarsveld, Danielle D . , Walker, David D . and Skarlicki, Daniel P . ( 2010 ) . " The Role of Job Demands and Emotional Exhaustion in the Relationship Between Customer and Employee Incivility" . Journal of Management , 36 ( 6 ) : 1486 - . 1504 Vardi, Yoav and Weitz, Eli ( 2004 ) . Misbehavior in Organizations : Theory, Research and Management . New Jersey : Lawrence Erlbaum Associates, Inc . Vardi, Yoav and Wienner, Yoash ( 1986 ) . " Misbehavior in Organizations : A Motivational Framework" . Organization Science, 7 ( 2 ) : 151 - 165 . Vaughan, Diane ( 1999 ) . " The Dark Side of Organizations : Mistake, Misconduct and Disaster" . Annual Review of Sociology, 25 : 271 - 305 . Walsh, Benjamin and Magley, Vicki J . ( 2014 ) . " An Empirical Inv...  אל הספר